The Consumer Protection Division of the Washington State Office of the Attorney General, led by Attorney General Bob Ferguson, is dedicated to enforcing the Consumer Protection Act and other statutes to ensure a fair and transparent marketplace in Washington. Their team of attorneys and professionals investigates and takes legal action against entities engaged in unfair and deceptive practices, seeking refunds, penalties, and costs to hold wrongdoers accountable. They also provide a complaint resolution service, offer information and education on consumer issues, and administer programs such as the Lemon Law for new motor vehicle warranty enforcement and the Manufactured Mobile Home Dispute Resolution Program.
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