National RN Case Manager Training, 2020 County Road Z, Blue Mounds, WI 53517, US

About Deborah Spring Laurel Deborah Spring Laurel has been a teacher and a consultant in the areas of workplace learning and performance improvement for over thirty years. She has twenty years of experience as President of Laurel and Associates, Ltd, an international human resource development training and consulting firm that specializes in enhancing interpersonal dynamics within organizations. Deborah has designed and delivered hundreds of different skill-building participant-based and accelerated learning workshops on various topics, all of which have been tailored to meet her clients' needs. She also has a specific area of expertise in technical curriculum design for the energy industry, the banking industry, and the transportation industry. Since studying with Dr. Madeline Hunter of UCLA to become proficient in the Mastery Teaching Model, Deborah has provided train-the-trainer seminars and certification programs on a national basis for over ten years and on an international basis since 1998. In 1992, she was selected the Wisconsin Trainer of the Year by the Small Business Development Center. Since 2004, she has facilitated the three-day national Trainer Certificate Program for the American Society for Training and Development ( ASTD ). She taught management and supervisory topics for the Executive Management Institute and the Small Business Development Center in the School of Business at the University of WisconsinMadison for over thirty years. From 1998-2002, she consulted with the JJ Strossmeyer University in Croatia to design the first Eastern European participant-based Masters Degree program in Entrepreneurship. Deborah is also a Certified Professional Consultant to Management, with over twenty-five years of experience in human resource management, organizational development, executive coaching, and performance consulting. She has her Masters Degree from the University of WisconsinMadison. Deborah has been published frequently. "User Friendly Performance Evaluation" is a chapter in a monograph published by the University of Minnesota and ASTD. She is also published in the Training and Consulting issues of the 2004, 2005, 2007, and 2008 Pfeiffer Annuals, as well as the ASTD July 2007 Infoline on How to Conduct a Training Audit and the April 2008 Infoline on How to Jumpstart Learning Objectives. She was the 2005 President of the South Central Wisconsin Chapter of ASTD.

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