The Washington State Long-Term Care Ombudsman Program, operated by the Multi-Service Center in Federal Way, advocates for the rights, dignity, and well-being of individuals in long-term care facilities such as nursing homes and assisted living facilities. Trained to address complaints and resolve issues related to quality of care, restraints, abuse, and resident rights, the program works to protect and promote the rights guaranteed to residents under federal and state laws.
Through initiatives like the petition for HB1859 and discharge appeal rights, the program seeks to ensure equal resident rights for all individuals in long-term care settings. Volunteers play a crucial role in supporting the program's mission, reaching out to residents during emergencies and advocating for their well-being. The Washington State Long-Term Care Ombudsman Program is dedicated to upholding the rights and dignity of those living in long-term care both now and in the future.
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