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Platinum Ford

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66 reviews
+1 (844) 237-3051
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Inside
Inside
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Image sent to me from salesman
Image sent to me from salesman
Images sent to me from salesman
Images sent to me from salesman
The awful service area.
The awful service area.
Damage
Damage
85 Spur 557
Terrell, TX 75160
+1 (844) 237-3051
https://www.platinumford.com
Platinum Ford is a part of Gilchrist Automotive. We offer 2 Free years of The Works Service with any vehicle purchase . That means complimentary maintenance, loaner vehicles, free vehicle inspections, and more! From new, used, and certified sales to financing and service, Platinum Ford is on a mission to exceed your expectations in Terrell, TX.

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Reviews

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3.066 reviews
Photo of Brandy E.
Brandy E.
9/13/2024

I had the pleasure of working with Barry in service and Alex Alex. Those two guys were great, friendly and helpful. They took care of my truck and got me out in a hurry. Highly recommend platinum...

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Photo of Karen J.
Karen J.
2/14/2025

They have had my husbands Lincoln MXK for over two months. Communication has been sporadic. Has been two weeks since I heard from Sam, the service rep. Finally got a loaner after I complained....

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Photo of Tonya K.
Tonya K.
2/7/2025

I have bought 2 vehicles from Platinum Ford Terrell. The last car I bought 2025 Ford Explorer and within a month and half all the sensors stop working. Made appointment to service department to...

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Photo of Derrick S.
Derrick S.
7/8/2023

Service center: everyone's experiences are unique and it seems that people are more willing to share negative experiences verses those of us who had positive interactions when getting service...

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Photo of Ponsonby A.
Ponsonby A.
5/5/2024

My Father always told me NEVER to take a car back to a dealer unless it needed warranty work- very good advice. My car had a recall on it- so I really had no choice. Took the car in and- low and...

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United States›Texas›Terrell›Platinum Ford

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