Kay Jewelers

28 reviews

+1 (817) 590-8680

Website

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horrible communication and customer service. too long to post in rating

10k gold, 22.9g, rope chain. Worth every penny!!

1101 Melbourne Rd Ste 3050

Hurst, TX 76053

+1 (817) 590-8680

http://kay.com

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story...

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Reviews

4.028 reviews

Michelle M.

10/21/2021

The manager was very nice and apologetic after the girl working was so rude! I spent a total of 4200 for ring set and had to go three times bc of mistake with online order and an employee there...

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Alexus A.

5/20/2021

I wouldn't even give this place one star... "I can only guarantee the ring if it doesn't leave the store" is what the Gm/Gemologist William told us after we were having issues with the Leo...

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Samantha M.

5/25/2019

I would give no stars!!!!! I have had the worst experience here in the world. We purchased a wedding set and signed the paperwork that stated two pieces. They told us we had to wait about a month...

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Nicole R.

12/31/2017

I had to make a return and trade in. Chelsea was phenomenal. I called a day before, and she had everything ready and waiting for us when we got to the store. When we couldn't find what we wanted,...

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Daryl C.

5/4/2021

I saw a Kay Jewelers ad online for a locket but wanted to see it in person before ordering. I called Kay Jewelers in the Northeast Mall to make sure they had it in stock before I stopped by. No...

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