Interactivetel, LLC, based in Cypress, TX, offers award-winning customer communication solutions for customer-obsessed dealerships. Their TotalCX system combines AI, automation technology, and a cloud phone system with call performance training to help automotive dealers identify and respond to service issues and sales opportunities in real-time.
TotalCX is the only system dealerships need, with customizable reports, actionable analytics, and comprehensive integrations with industry CRM and DMS platforms. With over 1 billion calls worth of data, their AI-powered platform provides instant observation and reporting of all customer interactions, ensuring no missed opportunities.
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