Freeman Group, based in Richardson, TX, is a leading consultancy specializing in redefining service cultures for a range of industries including healthcare, hospitality, and tourism. With a focus on coaching culture and behaviors rather than just training, Freeman Group helps organizations establish and develop their own unique service standards.
Founded in 1985, Freeman Group's competitive edge lies in their commitment to guiding brands to go beyond traditional training methods and embrace a culture of coaching to enhance customer experiences. Trusted by some of the world's best brands, Freeman Group offers tailored service culture training and support to help clients elevate their service standards and create lasting impacts in their respective industries.
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