The Daniel Group is a leading provider of customizable B2B Customer Experience (CX) programs, trusted by major heavy equipment dealers and manufacturers across North America. With over one million B2B Customer Feedback Surveys completed since 2005, they offer valuable insights to enhance customer experiences.
Their comprehensive survey approach includes live telephone interviews, qualitative feedback, and digital channels, allowing clients to capture feedback when and where it matters most. The Daniel Group empowers businesses to proactively address challenges and build stronger CX cultures through their trusted services and industry expertise.
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