Cu Members Mortgage

14 reviews

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911 W Anderson Ln

Austin, TX 78757

Cu Members Mortgage is a lending institution based in Austin, TX, specializing in providing mortgage services to credit union members.

With a focus on personalized customer service and competitive rates, Cu Members Mortgage aims to help individuals achieve their homeownership goals.

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Reviews

1.514 reviews

Gail B.

12/20/2012

Process took awhile due to complications on my end. Would definitely recommend. Update: After 5 months of payments, my payment amount increased by $165. My payments are now higher than they...

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L G.

8/24/2020

Do not use this company for a Mortgage loan. I paid my mortgage twice in error. Made a request for a refund so that I could pay my other bills. Talked to three or four customer service reps said...

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Adrian A.

1/20/2016

We had a terrible experience with CU Members Mortgage. If we weren't on such a short timeline (lease ending) we would have switched to Chase. Our Loan Officer, Rebecca Sandoval, was a nightmare....

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Bela S.

5/15/2018

Horrible HORRIBLE !!!! As the Seller this mortgage company has put not one not two but FIVE extensions on the closing due to their incompetence of getting their shhhh** together. I was so close to...

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Kevin B.

1/25/2018

I'm not sure how BBB gives them a A- rating! They are not BBB Accredited and they have 9 negative complaints! It lists it as 3.7/5.0?! I also had a bad experience. They "Chief Appraiser" made our...

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