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RoundPoint Mortgage Servicing

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558 reviews
+1 (877) 426-8805
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RoundPoint Mortgage Servicing Corporation - Logo
446 Wrenplace Rd
Fort Mill, SC 29715
+1 (877) 426-8805
https://www.roundpointmortgage.com

RoundPoint Mortgage Servicing LLC, based in Fort Mill, SC, is a trusted partner in successful and sustainable homeownership. They offer a range of services including mortgage payments, tax season support, and assistance with reverse mortgages.

With a focus on customer convenience, RoundPoint Mortgage Servicing LLC provides easy access to account information through their mobile app and paperless statement options. Their commitment to transparency and customer satisfaction makes them a reliable choice for mortgage servicing needs.

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Reviews

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1.5558 reviews
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Susan L.
9/19/2024

I've had some issues with them initially. 2 payments were taken out in the first month that my loan was transferred to them as my new loan servicer, so I had to have on reversed. Then, I had some...

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Latasha L.
11/6/2024

I didn't choose RoundPoint Mortgage as my servicer--my loan was sold to them. Unfortunately, it's been an incredibly frustrating experience. I requested the removal of both my escrow account and...

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Joshua H.
11/14/2024

I paid my mortgage last month. Apparently, there was an internet connectivity issue when I submitted my payment. Three days after the payment was made, I received an email stating my payment was...

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Britt G.
11/14/2024

***Update: I emailed CustomerResolution@roundpointmortgage.com and have not received a response! I've filed a complaint with the BBB and the CFPB.*** I have been trying to get a recast completed...

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Maria K.
11/20/2024

This mortgage company has the absolute worst customer service reps. Their customer service in general is complete garbage. Shady!!!!!!!! My advice: pay off your loan ASAP or try to get a new...

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United States›South Carolina›Fort Mill›RoundPoint Mortgage Servicing

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