Yorn is a real-time data and analytics platform that helps organizations in healthcare, business, and hospitality settings understand and improve the customer and patient experience. Their innovative feedback engagement platform allows patients, consumers, and participants to provide real-time feedback, enabling rapid-cycle change management opportunities and performance improvement. Yorn's focus on capturing the authentic voice of the consumer through their multifaceted tool and proven technology has garnered significant traction and demonstrated its effectiveness in improving customer and patient experience.
Yorn's instant feedback system creates a direct line of communication between businesses and their customers, allowing them to know what aspects of their total customer experience are great or need improvement. By turning their audience and customers into their daily report card, Yorn deepens the relationship with customers and engages them in shaping the business to align with their wants and needs. With Yorn's closed-loop, authentic feedback, businesses can gain insights and answers that lead to meaningful and productive changes, resulting in a better experience for customers and improved qualitative performance.
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