Behavioral Health at UPMC Western Behavioral Health at Mercy recognizes the challenges faced by individuals with behavioral health issues, ranging from mental health conditions to addiction. Providing comprehensive care, they ensure access to quality services year-round. The facility offers a supportive environment where patients are treated with dignity and personalized attention.
In times of crisis, individuals can seek immediate assistance at the Evaluation and Referral Center (ERC) within UPMC Mercy Emergency Department. The ERC clinician assesses the situation and recommends a suitable care plan, which may include admission, outpatient referrals, or psychiatric evaluation. They also collaborate with primary care providers, therapists, and emergency services for holistic support.
For residents of Allegheny County facing mental health crises, resolve Crisis Services offer essential intervention. Accessible via phone, mobile response teams, or walk-ins, trained counselors and staff provide support around the clock. This service, a partnership between UPMC Western Psychiatric Hospital and Allegheny County, ensures help is available regardless of diagnosis or financial circumstances.
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