Thenoustek, 2620 River Rd, Ste D, Eugene, OR 97404, US

Specialties Alpha IT specializes in proactive support with a focus on improving business workflows and reducing overall IT costs. Alpha IT works in the following IT support models: Break Fix Block Hour MSP AISP (Manage Service Provider, all-in-seat-price) On-site Scheduled Co-managed (work with your in-house team) Fully Managed (replace or create an "in-house" team using our capable staff) As always the IT team is available 24/7/365 to any client with a business agreement. For break fix and walk-in work we hold normal office hours. History Established in 2003. Alpha IT was founded in the garage, with door to door sales and on-site service only. Alpha IT has always had a proactive approach at launch, with no remote tools our team would go out and perform on-site updates, cleanup, and even blow the dust out of the computers every month as part of our proactive service. IT Support companies grow and change with Technology just like your business does and as more capable tools have appeared we've been on the frontline of these changes. Alpha IT using all the newest tools has been able to perform much of our proactive maintenance remotely now. This includes patch management, antivirus and security auditing, cloud backups, and more. Alpha IT's tools alert technicians of critical downtime risks around the clock to make sure your systems stay up and running. Keeping your business running is our business. Meet the Business Owner My name is Ravi and I'm here to help your business improve IT workflows, reduce total cost of ownership, improve uptime and return to uptime. I lead a team of engineers that focuses on keeping your business safe from the myriad of "bad actors" by taking a proactive approach to monitoring your entire environment. We monitor and alert on network, server, desktop, and antivirus/malware in real-time and take action to fix any issues before you even report an issue. I'd like to thank you for your trust in us and the opportunity to serve you.

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