Sound Communications is a leading provider of cutting-edge digital video and audio recording systems, specializing in enhancing call center and public safety center systems since 1983. Their advanced hardware and software solutions, along with expert consultation and 24/7 technical expertise, have consistently delivered effective business solutions for leading companies nationwide.
With a focus on public safety and compliance, Sound Communications offers interaction recording, call logging, and incident reconstruction solutions. They also provide comprehensive services for call centers, including screen recording, quality management, speech analytics, workforce management, and real-time interaction guidance. Additionally, their security and access solutions offer actionable insights from video data, utilizing a combination of cameras, sensors, and open platform software and analytics.
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