COPC Inc., based in Winter Park, Florida, is a global leader in customer experience consulting, training, certification, and research. They specialize in transforming operations to deliver exceptional customer experiences through their comprehensive services and industry best practices.
With a focus on customer contact centers, vendor management, and procurement, COPC Inc. offers consulting, certification, and training programs to help organizations optimize their performance levels and improve operational efficiency. Their expertise in customer experience management is backed by the COPC standards, a set of performance management systems designed to enhance customer interactions and drive business success.
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