Fields Healthcare Research, established in 1973 by Donna J. Fields, is one of the longest-standing data collection firms in the United States, with over 45 years of experience conducting surveys. As a division of Medallia, Fields Healthcare Research operates independently while leveraging the advanced technology and resources provided by Medallia. They are committed to delivering high-quality insights and solutions to their clients, specializing in helping healthcare agencies comply with CMS CAHPS requirements and improve patient care and satisfaction through actionable insights and data-driven solutions.
Fields Healthcare Research is recognized for their strong survey implementation processes, system, and ability to provide a high level of quality control at every stage of the survey process. They offer comprehensive services to ensure compliance with CMS CAHPS requirements, providing access to actionable data reports through their proprietary software. Their simple and affordable service includes everything needed to get started, allowing healthcare agencies to focus on delivering high-quality care to their patients.
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