Escape Media Publishers is a Columbus-based company that offers a comprehensive suite of AI-driven solutions and digital tools to enhance customer experiences across various industries, including healthcare, retail, financial services, insurance, telecom, travel, and hospitality. Their Enlighten AI Solutions, powered by conversational AI, provide friction-free customer interactions, while their Workforce Engagement Management applications optimize employee performance and engagement. With a focus on transforming experiences with AI, boosting customer loyalty, driving digital transformation, and increasing operational efficiency, Escape Media Publishers helps businesses achieve seamless and extraordinary customer experiences.
By leveraging AI and automation, their solutions enable businesses to improve agent retention, reduce costs, boost conversions, and comply with industry regulations. With a cloud-native foundation and a commitment to empowering employees, Escape Media Publishers offers tailored education, global support, and professional services to ensure successful transformations. Their market leadership, global presence, and dedication to corporate responsibility make them a trusted partner for businesses seeking to elevate their customer experiences.
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