Vanguard Communications is an independent consulting company specializing in customer relationship management (CRM) and contact management. With a wealth of international experience, they assist clients in planning change and growth, evaluating operational contexts, developing strategies, implementing new technologies, improving processes, and analyzing business cases. Their expertise covers all key aspects of CRM and contact management, including contact centers, call centers, customer interaction centers, customer care centers, and help desks. Vanguard's team of experienced consultants offers personalized approaches to configure projects that meet various needs, combining business understanding, operational experience, and knowledge of advanced customer interaction technologies.Generated from the website