A1 Nails is a well-established nail salon located in Troy, OH, that has built a loyal customer base over the years. With a friendly and professional staff, customers feel welcomed and valued, often describing their experiences as being like family. The salon offers a range of high-quality services, including acrylics, powder gel nails, and dip powder, with customers expressing satisfaction with the results and the attention to detail provided by the nail technicians. A1 Nails also prides itself on its affordability and transparency in pricing, ensuring customers feel they are receiving fair and honest service.
While A1 Nails has many strengths, there are also some weaknesses that have been identified. Customers have raised concerns about durability, with some experiencing issues such as gel peeling off or nail breakage shortly after their visit. Inconsistencies in the information provided by the salon regarding the expected duration of acrylic nails have also been noted, raising questions about the accuracy and reliability of the salon's communication. Additionally, there have been instances where the salon has been perceived as lacking accountability for nail breakage, which can lead to customer dissatisfaction. Overall, A1 Nails is a salon that offers a welcoming atmosphere, quality services, and affordability, but there are areas that could be improved to enhance the overall customer experience.
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