Point B is a consulting firm based in Charlotte, NC, specializing in operational excellence strategies for various industries including retail, healthcare, and technology. With a team of over 3,000 global consultants, they focus on delivering exceptional customer experiences and outcomes through deep expertise, proven processes, and transformative technology.
The company prides itself on partnering with Fortune 100 companies, boasting a Net Promoter Score (NPS) more than double that of their competitors. Point B's services range from data and analytics to workforce AI, aiming to help organizations disrupt, accelerate, and excel in today's rapidly changing business landscape.
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