Extended Stay America's Guest Relations Department

19 reviews

+1 (877) 651-2124

Website

Photos

This 8s what's in and on all hallway carpets and in rooms with UNVACUUMED and UNSHAMPOOED carpet.

2 out 3 work, for now. Mostly only 1 works

Housekeeping cleaned out room and left this in the hallway for the whole weekend

Elevator can't be used 9n 3rd Floor with seeing and SMELLING this.

This is what the pets track in and out and most pets get on beds and couches.

11525 N Community House Rd Ste 100

Charlotte, NC 28277

+1 (877) 651-2124

http://www.extendedstayamerica.com

Extended Stay Hotels provides a range of accommodations, as well as recreational and entertainment solutions. It is a chain of hotels that offers extended stay lodging and related services in more than 650 locations throughout the United States. The company operates hotels in Chicago, Los Angeles, Atlanta, Philadelphia, Boston, San Francisco and Dallas. Its hotel brands include Extended Stay Deluxe, Extended Stay America Efficiency Studios, Homestead Studio Suites, StudioPLUS Deluxe Studios and Crossland Economy Studios. Each of its hotels features studio suites that have refrigerators, microwave ovens, and living, dining and sleeping areas, as well as a workspace and kitchen. The company s hotels additionally feature swimming pools and fitness centers, as well as offer high-speed wireless Internet access and free voice mail services. Extended Stay Hotels is operated by HVM.

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Reviews

1.519 reviews

Jeanne F.

7/17/2021

I had my medications stolen from my room. The only other person in the room was a new cleaner. I reported it to the office, and they were of Minimal help. I had to call the police and file a...

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Christina L.

6/2/2023

After filing a Complaint with The Arizona Attorney General the Manager retaliated by refusing to honor my Reservation with absolutely No Notice. Her reason was that I filed an Official Complaint...

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Jade C.

1/17/2023

This is the ESA fort union midvale. This is the absolute worst, unprofessionally run motel. Let me start off by saying that the house keepers are great and I have to give credit where credit is...

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Jay Y.

5/27/2023

After a week of mot staying there, i get a call from management saying i can no longer stay at ANY extended stay and that this was "corporate's decision" but what was the decision that was to be...

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Fidel B.

7/15/2022

Management of the hotel is rude, lack customer service, prejudice and have an uncanny behavior. It reflects with the staff. I suggest choosing other locations and not Centreville Virginia

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