Ebert Consulting Group, 101 Erwin Rd, Chapel Hill, NC 27514, US

The Balanced Scorecard Institute provides a central source of balanced scorecard information applicable to government, nonprofit and commercial organizations. The company provides public and on-site courses, facilitation services, consulting, information and tools to executives, managers and analysts. Its products include the Building and Implementing Balanced Scorecard: Nine Steps to Success, Developing Meaningful Performance Measures for Government and Industry Programs and Balanced Scorecard Train the Trainer slide presentations and the Balanced Scorecard Performance Toolkit paper booklet. The firm uses its award-winning Nine Steps to Success BSC methodology as the starting point for building a balanced scorecard strategic management system. The firm has offices in Cary, N.C., and Washington, D.C.