UJET is a leading contact center software provider based in New York, NY. They specialize in reimagining the contact center experience for modern consumers and brands, offering an advanced CCaaS (Contact Center as a Service) platform that combines intelligence, automation, and personalized customer interactions. With a focus on delivering exceptional customer support, UJET's platform offers a range of features including voice and digital channels, virtual agents, agent assist, mobile CX, and advanced reporting analytics. Their secure and reliable platform is designed to meet the needs of businesses of all sizes, providing easy-to-use solutions for small and medium businesses, business process outsourcing, on-premises to cloud migration, and remote agents.
UJET's innovative approach to contact center software has earned them recognition as a leader in the industry. Their platform is purpose-built for CRM integration, offering a single source of truth for customer journey personalization and AI-modeled interactions. With a strong focus on security and privacy, UJET provides the most secure CCaaS platform available. Their embeddable experience transcends omnichannel to deliver a unified customer experience for the smartphone era. Trusted by some of the most innovative brands in the world, UJET offers a range of partnership opportunities for CCAI (Contact Center Artificial Intelligence) platforms, delivery partners, strategic alliance partners, channel partners, and technology partners. With a team of CX champions and leading-edge visionaries, UJET is dedicated to transforming the contact center industry and empowering businesses to deliver exceptional customer experiences.
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