Tovana Crafts Inc is a craft supply company based in Sea Cliff, NY, offering a wide range of products including candle making supplies, children's crafts, jewelry supplies, and personalized favors. They provide customized items with a lead time of 1-2 weeks and offer the option to view sample favors online. Orders can be placed online, by phone, fax, or mail, and they accept various payment methods including Paypal, credit cards, cashiers checks, and money orders.
Tovana Crafts has a return policy that allows for returns within 10 days of receipt, with a 20% restocking fee for returned items. They also handle damaged or missing items and work with shipping carriers to make claims. With a focus on quality and craftsmanship, Tovana Crafts strives to ensure customer satisfaction and offers a range of shipping options to prevent melting or malformation of candles and chocolates during certain months.
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