Vortalsoft is a global technology and CX solutions firm that specializes in strategic consulting, design, build, and ongoing support of mission-critical contact center and unified communications technology. They also provide IT resourcing services to help ensure the success of projects and businesses. With over 20 years of experience, Vortalsoft is a trusted partner that offers professional business software solutions, including selection, implementation, integration, and support of CX cloud or hybrid omni-channel solutions.
They also provide independent support options for end-of-service life contact center platforms, managed services for full support of contact center environments, project-based advisory services for technology and operations transformation, and external talent solutions to address labor shortages and technology disruption. As a true partner to their clients, Vortalsoft represents them in the process and provides in-house engineering, design, operational, and support experts to ensure the right products are selected, implemented, and integrated into complex environments. Their goal is to help clients achieve their long-term goals and compete head-to-head for customers without the distraction or overhead of a build-it-yourself approach.
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