National Flames Conslnt, 4317 S River Blvd, Ste A, Independence, MO 64055, US

Midwest Pool Management has been managing all types of aquatic facilities since 1967. Midwest Pool Management and its sister company, Westport Pools are at the forefront of the tremendous growth of state-of-the-art aquatic leisure facilities. We currently provide management services to municipalities along with managing a number of private clubs and subdivision pools. We hire over 1500 aquatic staff members per year. Westport Pools has built aquatic centers throughout the Midwest and our depth of experience is unmatched in the area of aquatic facility management. We define the way we approach management with the client in mind. Our experience has taught us that every aquatic facility we operate has unique challenges that are very different from other facilities regardless of whether they are municipal or privately owned. Our staff training program is tailored to deal with the unique demands of each aquatic facility including a comprehensive emphasis on customer service, customers being defined as both the facility patrons and the client. We also understand the requirements of the Americans with Disabilities Act as it pertains to aquatics. We know that our staff will be perceived as your staff, and as such, they should represent the client with the highest professional standards. Our primary objective is to develop a partnership with the client to best serve the patrons of the facility by creating a safe and enjoyable environment that will earn the repeat business of your patrons. It is your facility, and you will not lose any control or authority. In fact, contracting with MPM will allow you to devote your resources to more administrative and planning functions that will be of great benefit to your patrons. A successful operation is dependent upon a team effort between MPM and our clients.

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