Ion Wave Technologies, 3045 S Scenic Ave, Springfield, MO 65807, US

Autocom is a privately held Michigan company that has been specializing in CSI improvement for new car dealers since 1985. With over 30 years of experience, they have successfully made over 5 million customer contacts and operate out of a 6,000 square foot call center in Shelby Township, Michigan. As an approved vendor to major automotive groups and independent new car dealers across the US, Autocom focuses exclusively on CSI customer follow-up calls, helping dealers persuade happy customers to answer surveys, condition them to provide top box responses, and identify and address any issues before customers receive the survey. With monthly reporting and a contact rate of nearly 70%, Autocom provides valuable insights and directs long-term process improvement efforts for dealers.Generated from the website

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