Matrix Financial Services Corporation is a financial institution based in Minneapolis, MN that specializes in the purchase and servicing of mortgage loans. As a mortgage servicer, Matrix has acquired the rights to service mortgage loans on behalf of investors such as Fannie Mae or Freddie Mac, but does not conduct any mortgage servicing activities itself. Instead, Matrix has enlisted the services of various sub-servicers to handle day-to-day tasks such as customer service and payment processing.
Matrix Financial Services Corporation is committed to ensuring compliance with federal laws and regulations, including the requirement to send notifications of assignment, sale, or transfer of mortgage loans to borrowers. Additionally, Matrix sends annual privacy notices to its customers in accordance with the Gramm-Leach-Bliley Act, providing information on how the company may share consumers' nonpublic personal information and their right to opt out of such sharing. For any inquiries or concerns regarding mortgage loans serviced by Matrix, borrowers are advised to contact the designated sub-servicer handling their loan.
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