Single Thread is a powerful messaging platform designed to streamline communication and improve efficiency for dealership service teams. With features such as text messaging, video digital inspection, mobile payments, automated customer follow-up, team chat, vehicle inspections, and automated reporting, Single Thread helps service teams enhance teamwork, service more vehicles, and increase revenue. By leveraging the power of texting, Single Thread simplifies communication with customers, shortens the vehicle repair cycle, and helps service teams sell more hours per repair order.
With Single Thread, service teams can instantly text customers with service repair updates, send estimated time of work completion, and notify them when their vehicle is ready for pick up. The platform also replaces messy paper forms with pictures, videos, and mobile quotes for vehicle inspections, eliminating confusion and increasing sales per repair order. Additionally, Single Thread offers features like mobile payments, automated customer follow-up, team chat, and automated declined services messaging to further streamline communication and improve customer experience. With Single Thread, service departments can save time, improve teamwork, and generate a more structured workflow for efficient operations.
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