Customer ServiceCustomer satisfaction is achieved simply by our no-hassle guarantee and friendly and knowledgeable staff. We are not satisfied until you are; therefore we are committed to do whatever it may be to obtain your trust and satisfaction. Each person who had a part in repairing your vehicle is dedicated to quality results.We were Finalists in 2004 and 2006, and first place winner in 2005, of the National CARQUEST Automotive Refinish Supply Excellence Award. This award seeks to recognize the collision repair business that exemplifies the professionalism necessary to build public understanding and respect for people working in collision repair today. This award was earned based on mission/purpose statement, employee benefits and training, overall technical expertise of the collision center and customer relations. In 2008 and 2009 we were awarded the Escanaba Daily Press Readers Choice award for Best Collision Center.We offer free loaner cars to all our customers provided you have collision insurance. We have a fleet of loaner vehicles available to give you for your convenience upon repair of your vehicle. We even have several mini-vans available for those with additional seating requirements. Please ask in advance for mini-vans as they may not always be available.
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