Scout Moderation is a trusted customer service outsourcing agency based in Sandwich, MA, offering seamless and competent support to businesses across various industries. With a team of highly trained professionals, Scout meets customers where they are, providing personalized assistance through multiple channels, including social media, texting, and websites.
Scout's services go beyond simple chatbot responses, offering a human touch at critical moments and ensuring a delightful customer experience. Their expertise in moderation, engagement, and crisis management helps keep brands safe in the 24/7 online environment. By integrating seamlessly with existing support software, Scout delivers a human-digital experience that eliminates friction and enhances customer satisfaction.
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