National Grid

116 reviews

+1 (781) 388-5000

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One hour and 11 minutes on hold - problem still not resolved!

Most awful electric company in the world.. I'm praying I can eventually find something else.. I can't stand these people now after today

170 Medford St

Malden, MA 02148

+1 (781) 388-5000

https://www.nationalgridus.com

National Grid is a utility company based in Malden, MA, providing electricity and natural gas services to residential and commercial customers.

With a focus on delivering reliable energy solutions, National Grid plays a vital role in powering communities and businesses in the region.

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Reviews

1.0116 reviews

Jack S.

12/27/2022

This review applies only to the crew who helped with the outage on Houston Avenue and Albion Street, in Methuen. Despite the stormy weather the men showed up late in the afternoon on December...

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Marilyn S.

7/24/2024

I'd give no stars!!!! They're crooks and will rob u blind how tf is my bill over 300+ a month and I pay it and get a shutoff notice coming every single month even after paying the full amount !!!...

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Nicky S.

6/14/2024

They have gone down hill within the last 5 years. can't get a hold of anyone. tried to transfer service and went online had the incorrect information then you call and wait so long to not get a...

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Nick R.

1/8/2024

Would give 0 stars. People at National Grid just lie and don't communicate. That's what happens when there's an energy company monopoly. My partner and I need to get the lights turned on at a...

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Irina A.

12/19/2023

Gas was shut off in December when the temperatures are below 30F. Why- because National grid technician changed an OUTDOOR meter and didn't bother letting me know by calling, messaging etc. What s...

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