Human Factors International is a pioneering Customer Experience Integrator (CXI) that has been providing consulting and training services since 1981. With a focus on CX UX engineering, they have delivered over $256 million in CX work for Fortune 500 clients across various industries, including Banking, Telecom, Retail, Medical, Entertainment, Government, and Education.
Offering a range of services such as CX UX audit and certification, strategy and innovation design, persuasion engineering, and instant ON mature CX UX team solutions, Human Factors International leverages their extensive experience to help organizations thrive in the digital age. Their serious CX UX engineering capabilities have resulted in significant successes, including increasing conference attendees by 97% year on year and boosting sales by 450% through redesigned consumer portals for media subscriptions.
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