Up until 2002, The Computer Nerd operated two retail locations, in Randolph and Hingham. But since then the company's focus has shifted to on-site computer services and now those locations are closed. This location is not a retail store, but customers can still access the company's array of services, including PC repairs and upgrades, virus removal, software and hardware installation, network installation, system performance checks and printer repair. On the business's Web site, which is its main means of communication with clients today, customers can access updates and searches through some of the top tech companies, including Microsoft and Google.