Hertz Rent A Car

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401 W Pratt St
Baltimore, MD 21201

Reviews

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1.57 reviews
Photo of Jean M.
Jean M.
5/26/2017

Very kind staff who went out of their way to make sure we got what we needed and where we needed! Location is a little confusing, and every time there is an Orioles game the roads around are all...

Alan S.
8/1/2023

Avoid Hertz at the Baltimore Airport. They do not have enough cars. I have been a Gold member for 20+ years. I have never had a vehicle unavailable for me. The staff at this location...

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Alayja B.
3/19/2019

Horrible customer service. My insurance set up a rental for 8:30 a.m. Hertz called me at 10 a.m. explaining that there were no more vehicles available and they asked me to call around to look for...

Photo of Jada G.
Jada G.
8/4/2019

The worst rental car experience ever! We have waited over an hour at this location for 2 days in a row. It seems as though everyone working is clueless. The desk attendant also has to run to the...

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Gina I.
10/10/2016

I'm not sure how this has no reviews yet. No one answers the phone, one individual working. Been waiting for over an hour and a half for a rental car that I made a reservation for and a pickup...

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