AnswerStat is a leading resource providing medical contact centers with industry news and information, along with key industry software and services vendors as well as support organizations. They serve as the information hub for healthcare contact center news and resources, covering topics such as telephone triage, physician referral, appointment setting, and reminders, medical telephone answering services, and telehealth.
With a focus on improving patient outcomes and containing healthcare costs, AnswerStat supports healthcare providers in effectively and efficiently serving the medical needs of patients and their families. They offer relevant content in a personalized, down-to-earth manner, addressing critical agent HR issues, contact center management concerns, and providing technology coverage on IP, VoIP, SaaS, telephony, telecommunications equipment, and platform software.
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