K-Y Nails in West Burlington, IA is a salon that offers manicure and pedicure services. While some customers have had positive experiences with great service and satisfactory nail results, there are recurring issues of rushing services, lack of attention to detail, and poor customer service that need to be addressed for an improved overall customer experience.
Customers have reported uneven and poorly shaped nails, excessive acrylic, and painful experiences such as cuts during the manicure process. There are also concerns about sanitation practices and cleanliness. Inconsistencies in pricing and a lack of transparency have been mentioned as well. Despite these weaknesses, K-Y Nails has the potential to provide good service and create a welcoming atmosphere.
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