Volkswagen of Crystal Lake

41 reviews

+1 (815) 788-6511

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Amazing new building with friendly staff and fast service!

Evidence of other switches with same "glue"

Switch they came VW nor dealer fixed! BS

5213 Northwest Hwy

Crystal Lake, IL 60014

+1 (815) 788-6511

http://www.vwofcrystallake.com

Shop our large selection of quality new and used vehicles at Volkswagen of Crystal Lake. We carry many of your favorites including the Volkswagen Passat, the Volkswagen Jetta, and the Volkswagen Tigua

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Reviews

3.041 reviews

Dave W.

2/26/2019

So, hear is the deal... I called the dealership to inquire about tires for my Mother's 2015 Jetta SE. I asked for the service department and Allan picked up and he and I discussed tires for about...

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Michael K.

6/25/2024

Brought my EOS in for service. I was told it needed a timing chain ($3000). I had asked to reset the software for the bluetooth for the phone. They said the software did not exist to do that. I...

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Ed S.

10/13/2022

Bought a used car from them and it needed a part. They said they would take care of it and that was good, but it took almost a month to get the part that was available at the local parts store. I...

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T B.

12/21/2020

Hey VW of Crystal Lake , this switch you falsely claimed I or someone I payed to fix under my ownership since new .. Was replaced under warranty by another dealership who clearly saw We DIDNT...

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Scott O.

7/30/2017

We wanted a Golf Alltrack S with 6speed manual transmission, a rarity these days but VW STILL OFFERS THEM (for now). Finding one in the automatic transmission loving Midwest can be difficult. I...

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