The BEST BEST BEST customer service, in the service dept!!! I've come to expect mediocre customer service these days, so when the customer service is excellent, I am so taken aback and giddy....
Pep Boys
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So, I have a rental car from Hertz I pay $300 weekly for. I broke down due to a bad battery...on Labor Day holiday. The only repair folks open in the Hertz network were these guys. I FIRST call...
This place tries to up charge you. I brought my car in on Tuesday and told them I wanted my brakes and rotors changed along with an engine diagnostic. Came in yesterday on Wednesday and noticed...
I recently went to Pep Boys because I had a leak in my front passenger tire on my 2023 Ford Maverick Hybrid. I went to store #0822 located at 7030 S Cicero Avenue Bedford Park, IL 60638. The...
Poor communication. Integrity and character is a deal breaker for me. Had my vehicle since Thursday. Was told Monday morning it would be ready. The morning passed, so I called and was told would...
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