History
Started in 2004 with a simple idea of providing Helpdesk support focused on the user and not just the technology.
Specialties
With offices in Chicago, Glen Ellyn, and Kansas City, we help our clients close the GAP on technology support. We are your virtual technology department, ensuring your people are productive now and in the future. Guard - We protect you from the time thieves of everyday technical issues. Our helpdesk services earn 5-star ratings from clients for our technical knowledge, communication and responsiveness. We quickly solve technical problems so your people can focus on the business, whether they're on-site or working remotely. Anticipate - Using Waident Watch technology, we manage and monitor every device on your network so we know even before your users when something needs to be fixed, replaced, or updated. Plan - Each quarter, we will meet with you to plan how technology will help you meet your business goals. We will make recommendations on necessary hardware and software - whether you're moving, growing rapidly, downsizing or upgrading.