History
The Beginning: When we started HiPOINT over 25 years ago, we were a consulting company of two. Sometime around 2003 we pivoted to Internet, launching our first building in Lincoln Park. In those days dsl was big, and 10Mbps was considered blazing fast. Our biggest competition was AT&T and Comcast, and we promoted our service by standing outside the building distributing flyer's. We did all the installations, and answered customer calls on our cell phones. I think we enrolled like 10 people, and while not profitable from a revenue point, we learned a lot, and those 10 people probably experienced the best customer service they ever had! Present Day: And since then we've certainly learned a lot. With over 15,000 customers and 40+ employees, we've certainly grown. Today, over 90% of our customers live in fiber optic fed buildings, some as small as 38 units! It's a formula focused on quality over all else, and one built for today.
Specialties
HiPOINT has the broadest capabilities of any provider in the nation. Our service offerings include our HiFiber Internet, HiVideo solutions suite, HiGenius IT services, HiNotify building services, HiDigital Business VoIP, and even custom software development via our Q-DevEngine Brand. As such, HiPOINT is well positioned to offer our customers the best solution to fulfill THEIR wants and needs.