Hertz Car Rental - Chicago - West Loop HLE

Open until 6:00 PM

80 reviews

+1 (312) 726-1476

Website

Photos

Return your car in the parking lot on the left.

Picture of tire when I picked it up. Hertz saw time stamped photo and still refused to reimburse for the repair. HERTZ SUCKS!

181 W Washington St

Chicago, IL 60602

Open until 6:00 PM

+1 (312) 726-1476

http://www.hertz.com

Hertz's Chicago - West Loop HLE, car rental office is based at 181 West Washington Street All our vehicles are cleaned and sanitized before and after every rental, so you can drive in confidence. We have thousands of car rental offices in neighborhoods, hotels and airports across the US, so you can arrange to drop off your vehicle at a different location.

Reviews

2.080 reviews

John P.

5/13/2023

To return the car, go into the self parking lot, drive to the 4th floor, take a picture of the gas and mileage, and bring your keys to the Hertz office to check-out. We had to find this out...

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Andrake C.

5/10/2025

Waited in line outside for 2 1/2 hours to rent car! Said another location closed and they had to process additional reservations. But only one agent to process reservations while line stretched...

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Varun S.

4/18/2025

Booked a Tesla online only to be told when I called them (after looking at these negative reviews) that they don't keep Teslas and don't have any cars available. AVOID THIS LOCATION LIKE THE PLAGUE.

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Angelica J.

4/18/2025

I don't know why Tom Brady agreed to be brand ambassador because Hertz is the complete opposite of the GOAT--they are the worst of all time! 100% UNRELIABLE. 1.5hrs before pick-up, they left me a...

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Marlissa W.

4/22/2025

Rented a car for Easter weekend one month in advance to be told ONE hour ahead of pickup that there were no cars available. Have tried for 5 days now to talk to someone & customer service to get a...

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