Discount Water Softeners

14 reviews

+1 (847) 462-9000

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In case this company says it's a false review...here is their "broken" product taking up space in my garage.

11267 Kiley Dr

Huntley, IL 60142

+1 (847) 462-9000

https://www.discountwatersofteners.com

Discount Water Softeners offers highly efficient up-flow water softener systems that provide soft water using less salt and water than traditional downflow water softener systems.

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Reviews

2.014 reviews

Hsing J.

5/4/2020

I had a Genesis Elite water softener installed around 2013. Recently, I noticed it is discharging water to the drain continuously. Given the COVID-19 situation, they are not making house calls,...

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Chad M.

10/31/2023

Absolutely the worst customer servicecand they will NOT warranty their products. The owner, Tom wanted to blame the malfunction on the water coming from the "well." I live in Las avegas and...

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John M.

7/15/2024

I purchased a Genisis dual softener on may 15. I installed it in our new home a few days later. It had a leak in the head that I fixed with a new o-ring from Ace hardware. I started unit and it...

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Greg A.

6/2/2023

Called discount water softeners got a hold of a person told them my brine tank was overfilling and full of water she told me to take a video of what it is doing and email it and they would get...

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John B.

12/19/2021

After four years I am throwing in the towel. This is the third time my Genesis water softener has stopped regenerating automatically. I have to do it manually. There are YouTube videos and tech....

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