Center For Business Solutions Inc is a leading call center training and coaching company based in Big Canoe, GA. They specialize in helping businesses improve their collections and customer service call operations by driving 10 improvements in Right Party Contact value, reducing agent attrition, and delighting customers. With their deep expertise, online learning, in-person training, and leadership mentoring, they offer a Management Operating System that develops the entire team and drives incremental results with each customer contact.
At CBS Academy, they aim to reignite teams and make work and life a little less ordinary and a whole lot better. They change the conversation by turning employee churn into loyalty and commitment, burnout into a blazing sense of purpose, and losses into gains for customers. With their experience and a client base that speaks for them, they help improve call center performance in collections, customer service, and sales. Subscribe to their newsletter to receive hints, tips, and tricks to help your company succeed.
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