Formula Telecom Solutions offers a variety of software applications to help communications providers streamline their back office operations, such as customer care, billing, inventory management, network management and revenue assurance. Its products are offered either as licensed software applications or as turnkey, outsourced solutions to competitive local exchanges, regional wireless operators and carriers in the wholesale and retail markets. Formula Telecom Solutions was established in 2004 with the merger of Daleen Technologies and Protek Solutions. The company then became a leading global provider of billing and customer relations solutions for service and content providers and the telecom industry. In addition to its headquarters in Boca Raton, Fla., Formula Telecom Solutions has research and development centers in St. Louis, Bergen, Norway and Moscow, as well as offices in Bogota, Columbia, Maidenhead, England, Johannesburg, South Africa, Dakar, Senegal, and Amman, Jordan.
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