Kipany is a customer contact solutions provider based in Fort Lauderdale, FL. With over 40 years of experience, they offer bespoke services designed to support all customer touchpoints and drive conversion. Their medium and channel agnostic solutions help brands prospect, close sales, increase revenue, and retain customers through save the sale and win-back strategies.
Using proprietary technologies, self-serve automated platforms, and highly specialized live agents, Kipany optimizes customer experiences at key inflection points of the marketing funnel, from purchase to advocacy. They excel in executing media-driven campaigns across various platforms and provide AI, chat bot, and dedicated live agents to enhance customer interactions. Their focus is on delivering optimized KPIs and boosting campaign success by identifying the right consumers, acquiring and engaging them in contextually relevant ways, and efficiently recruiting new customers for scalable growth.
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