CallMiner is a leading conversation analytics company based in Waltham, MA, specializing in translating customer insights into tangible business value. Their innovative solutions empower organizations across various industries, including healthcare, retail, finance, and travel, to enhance customer experience, improve operational efficiency, ensure compliance, detect fraud, and drive sales effectiveness.
With their Eureka Platform and comprehensive suite of products, CallMiner enables businesses to analyze, coach, visualize, and record customer interactions, providing deep insights that help optimize customer experiences, strengthen brand reputation, and drive business growth. Recognized as the leader in conversation intelligence by Forrester Wave, CallMiner is committed to delivering cutting-edge technology and exceptional customer success.
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