The Institute for Practice and Provider Performance Improvement (I3PI) is a leading organization based in Wilmington, DE, dedicated to helping medical, career, and social service providers enhance their quality of care and service delivery. Through their innovative approach of collecting unique data based on directly observed care service, I3PI assists providers in improving patient/client satisfaction, reducing costs, increasing access to services, and delivering better care.
Utilizing advanced technologies such as audio recordings and unannounced standardized patients, I3PI offers comprehensive analysis and evaluation of healthcare practices. Their proprietary software, I3PI Workflow, combines various data sources to assess billing compliance, documentation accuracy, customer service, and overall quality of care. With their expertise and support, I3PI enables practices to optimize reimbursement, reduce liability, enhance customer service, and improve the overall healthcare experience for patients.
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