Words & Numbers Research, Inc. (WNR) is a reputable research firm based in Torrington, CT, founded in 1984 by Susan Carroll, Ph.D. With over 40 years of experience, WNR has successfully conducted a wide range of qualitative and quantitative studies for a diverse clientele, including corporations, hospitals, schools, and government agencies. Their expertise lies in developing unique questionnaires that yield actionable information, and their high rate of referral speaks to the satisfaction of their clients.
WNR's projects encompass customer satisfaction, brand awareness, competition analysis, employee satisfaction, and demographic analyses, among others. They employ various methods such as online, mail, and phone surveys, focus groups, and in-depth interviews to gather data. Known for their data-driven decision-making approach, WNR's services extend to external evaluation for grant-funded projects and have garnered recognition from prestigious institutions like the National Science Foundation and the U.S. Department of Education.
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