Wimactel is a leading voice services and equipment provider to the telecommunications industry, offering customer care solutions for various sectors including telecom, emergency, government, healthcare, utility, inmate, and afterhours customer care. With their expertise in compliance and rapid onboarding, they provide customized call flow, IVR, and automated speech recognition services.
Additionally, Wimactel specializes in operator services such as regulated and non-regulated collect calls, emergency call handling, directory assistance, and message relay services. They also offer wholesale voice services, back-office support, N11 call query routing, and payphone deployment, making them a trusted partner for over 1,200 telecom clients nationwide.
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